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Windows scale

August 10, 2019
I have convertable Notebook with 4K resolution. When I set the scale on my internal display to 175% in the Windows settings, the presentation won't be displayed on my connected FullHD projector but my internal display turns black. Even though I selected the projector as my presentation output. When I set the Windows scale to 100% it works properly. Do you know how to fix it?
Posted by Webi
August 11, 2019
This is one of the reasons I sold my 4k notebook and got a 1080p XPS. A lot less frustration with graphical glitches.

"FullHD" - Do you mean 1920 x 1080? - What res is the output set on your device?
Posted by Breffni
August 12, 2019
The projector has a native resolution of 1920x1080 and the notebook 3840x2160. Both outputs are set to the native resolution.
Posted by Webi
August 12, 2019
Have you tried restarting Worship Extreme after you adjust the display scale?
Posted by Adam
August 12, 2019
Yes. Didn't work…
Posted by Webi
August 12, 2019
Send an email to support@worshipextreme.com with a screenshot and our team will be happy to take a look. Thanks!
Posted by Adam
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