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Poor background video performance (stuttering)

May 30, 2019
I'm getting really poor playback performance of video background when playing through the secondary display. Is there some setting I'm missing somewhere. I'm running WE from a MacBook Pro with 16Gb of RAM and four i7 processors. Running a video should be smooth, smooth, smooth.
Posted by Steve
May 30, 2019
Hi Steve- Send the video over to our team at support@worshipextreme.com and we'll take a look. Under Settings > Screen Configuration, you can turn off the "Preview" screen. That will increase performance, but shouldn't be necessary with such a powerful machine.
Posted by Adam
May 31, 2019
Thanks for the info, Adam. Yes, turning off the preview screen helped. I notice that when I have a video background playing in WE any other video on another screen i.e. a YouTube video will stutter. It's odd but I thought you would like to know.
Posted by Steve
November 12, 2020
I'm wondering if the turn off preview feature has been disabled? I can't seem to find it from the above location.
thanks
Posted by Aron
November 12, 2020
Click the display dropdown in the top right, then choose "Off" for the preview.
Posted by Adam
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