May 30, 2019
I'm getting really poor playback performance of video background when playing through the secondary display. Is there some setting I'm missing somewhere. I'm running WE from a MacBook Pro with 16Gb of RAM and four i7 processors. Running a video should be smooth, smooth, smooth.
May 30, 2019
Hi Steve- Send the video over to our team at
[email protected] and we'll take a look. Under Settings > Screen Configuration, you can turn off the "Preview" screen. That will increase performance, but shouldn't be necessary with such a powerful machine.
May 31, 2019
Thanks for the info, Adam. Yes, turning off the preview screen helped. I notice that when I have a video background playing in WE any other video on another screen i.e. a YouTube video will stutter. It's odd but I thought you would like to know.
November 12, 2020
I'm wondering if the turn off preview feature has been disabled? I can't seem to find it from the above location.
thanks
November 12, 2020
Click the display dropdown in the top right, then choose "Off" for the preview.