Presenter freezes

Has anyone had Presenter freeze during live usage? I am using a PTZoptics USB camera utilizing the video feed within Presenter. I thought it was the camera and working with PTZoptics, it is not the camera. Yesterday, which was 03/14/2021, when everything froze I ended Presenter and restarted it and everything worked fine from there. It was about 1hr and 30mins into the service. Thanks for any help if possible.

I've been experiencing this to. For me, its easy to reproduce. I just have to do anything outside of presenter and then presenter freezes requiring a program retart.

Have you have any luck diagnosing this? I've tried restarting the PC, reinstalling presenter, installing older versions, eliminating dual display. No luck. I'm hesitant to reinstall windows and getting everything else back up and running.

No, matter of fact, last Sunday the sound stopped also. Had to restart Presenter and everything worked fine. Am running Presenter, OBS, Zoom and PTZOptics. Nothing else is running. I have three monitors and two hi-end video card. My system is Asus with Ryzen CPU, 16 gb memory an 1 tb hard drive. The video cards have 3gb memory each. I don't think it is the system. Still looks like the culprit is in Presenter itself. It is random.

I have had the same problem. Works fine for an hour or so and then freezes. Tried uninstalling and reinstalling still freezes. Also when I cancel the program and try to click on the program icon again it won’t open. Have to restart the computer to start it up again. Only running Restream with a Sony camera. Annoyingly when I use an older and not very hi spec laptop. It works fine! Has anyone found a solution?

Since I posted the question above on March 15, I have resorted to using RTSP for my stream instead of PTZoptics 20x USB camera. Everything is working fine after I switched to RTSP. I have noticed that my Sunday Morning streaming to Zoom starts out with zero latency then somewhere during the service the audio and video latency goes south. Today I play yesterday's recording and found out why this is happening. 58mins into service the video hic-up enough to throw off the latency. It was like 750 ms off. At this point, I don't know why the video froze. Seems as it might be doing it every Sunday. Some more research time ahead. Hope this helps.