January 19, 2020
Some of the media in my Media Library is missing the thumbnail. The media is found in the local path. When I click the blank space where the thumbnail should be the Info window opens and I can see the image. I uploaded the media to the cloud and it still didn't make the thumbnail appear. How do I make the missing thumbnails reappear?
January 19, 2020
I forgot to mention that we are running Worship Extreme on Mac Mojave. I may have discovered the reason for the missing thumbnails. I noticed that the items that were missing thumbnails were duplicates. If there were two copies of an item with the same name, one of them would be missing the thumbnail. I searched the name of the item and then deleted the duplicate that was missing the thumbnail.