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Google Slides - login

January 27, 2021
I'm trying to access the Google Slides feature in WE. I click the Icon and a "Sign in with Google" window opens. I type in my email address and click Next. I get the following error:

Couldn’t sign you in
This browser or app may not be secure.
Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

Where is this coming from? I use the updated Chrome browser and have an active Google account. I'm able to use all the Apps including Google Drive, Slides, Docs, Gmail, etc. but for some reason I cannot connect Worship Extreme-Google Slides. Please advise so that I can troubleshoot and fix this problem.
Thank you for your help. As always, we are enjoying using WE (er, Presenter). I look forward to hearing from you.
Bob
Posted by Bob
January 27, 2021
Hi Bob- what version of worship extreme are you using?
Posted by Adam
January 27, 2021
2021.1.5
Posted by Bob
January 28, 2021
Hi Adam, any luck with finding my problem for the Google Slides element. Again, my WE version is 2021.1.5
Thanks!
Bob
Posted by Bob
January 29, 2021
Still looking into it. So far we haven't been able to replicate the issue on any of our computers yet.
Posted by Adam
January 29, 2021
Hmmm. Please let me know if you find something. Meanwhile I will keep troubleshooting on my end. If I find something, I will let you know. Thanks again.
Posted by Bob
January 29, 2021
Adam, I've been troubleshooting this problem with signing in to my Google account via your Google Slides feature. Still cannot fix. But I did have a thought: You recently deprecated the "Sign In with your Google Account feature". Is it possible that your Google Slides app needs an update to this change? I'm reading that Chrome has changed things in the way the Sign In with Google works and have gone with a different authorization procedure. Is that a possible glitch? If you have a chance, I would appreciate your thoughts regarding this. Also, I'm wondering if any one else has this problem connecting with WE-Google Slides . Thanx again!
Posted by Bob
January 29, 2021
I've tried accessing this on another computer and another account. Using Chrome. Problem still exists.
Posted by SVBC
January 30, 2021
Do you see this error before or after you login?
Posted by Adam
January 30, 2021
Here is what I do: 1) Open WE and add a new cue. Add a blank and then click Edit pencil. Choose Google Slides.
2) A window pops up: "Sign in - Google Accounts| Sign In to Continue to Worship Extreme
3) Enter my email address. I put in my Google Account email address. Click NEXT button.
4) New popup with "Couldn't sign you in, etc." See exact message in my original post. Close window - cannot go any further.
Note: I've tried inputting my Google Account email, my login to Worship Extreme, nothing seems to work. I don't seem to get to a regular login screen that ask for password, etc. As I mentioned this happens on my personal computer and at our church's computer.
Am I doing something wrong?

Thanks Adam for pursuing this with me. Look forward to hearing from you.
Bob
Posted by Bob
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