PowerPoint Download Play Problem
November 21, 2018After I downloaded a PowerPoint file into the media file it shows its there. BUT when I add the PowerPoint to my queue it shows it's the queue but it won't play. It says the presentation has failed. I reloaded it all over again but it still does the same thing.
November 21, 2018That means the presentation has failed to convert to static images (used for the thumbnails). Send a copy of your presentation to firstname.lastname@example.org and we'll take a look at the cause.