arrow_back Return

Windows 7 WHITE SCREEN after installing 2020.3.2

July 19, 2020
Why is my screen white? Installed version 2020.3.2 on Windows 7 machine and all the screens are white. tried restarting, uninstalling, reinstalling, with the same result each time. When I move my mouse around, I can see the pointer turn back and forth to the hand with finger (as I pass over links), just can see anything on the all white screen.
Posted by Matt
July 20, 2020
We are aware of this issue with some Windows 7 machines and we are working on identifying the cause. For now, please re-download 2020.2 from
Posted by Adam
August 5, 2020
Hi Matt- When you have a moment, please download the latest version, 2020.3.4, and let me know if that update resolved the white screen issue on your win7 machine. Thanks!
Posted by Adam
Login to post a comment