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CMG Media Download

January 27, 2018
For some reason I can't download directly into Worship Extreme account from CMG. It stalls on "Gathering Media Information..." My Library cloud storage isn't maxed yet either. Nay thoughts? Thanks.
Posted by Braden
January 27, 2018
Thanks for the post!  No issue reported on our end.  What browser are you using?  What piece of media are you attempting to import?
Posted by Adam
January 27, 2018
I'm using Safari. I've tried importing just some still images. I'll try on a PC tomorrow. I've done it before with no issue, so know it works.
Posted by Braden
January 28, 2018
I'm seeing the issue in Safari.  I'll have this fixed soon.  In the meantime, use another browser if possible.  Will update the ticket soon, thanks!
Posted by Adam
January 28, 2018
The Safari issue has been fixed.  Thanks again for reporting it!
Posted by Adam
January 28, 2018
Excellent. Top notch support. One of the reasons I love this program.
Posted by Braden
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