mobile stage screen app and google slides.

Hello Adam - last Sunday during our service I was using the mobile stage screen app on my Samsung S3  tablet and I noticed that when the presentation was a PowerPoint  presentation that the slides were presented as expected however the sermon slides were a google slide presentation and these did not show on the stage screen app.

my tablet is running Android version 8.0.0 
the stage screen version is 1.1.3 as far as I can tell and was downloaded from the google play store.

If you would like copies of the files let me know and I can forward them to you.

Thanks

Hi Paul-

For the slide thumbnails to sync to your mobile device, you may need to refresh your Google session.  Click "Sync changes" in the top right of the cue, that will update the thumbnails on your mobile device.

Adam - thank you for the reply however - this assumes that the person operating worship extreme is aware of the situation - we have several people using the app who are needing it for their inability to see the main display and they are not in a position to perform the refresh as they are not operating the main system.

Is there a way to make this Sync a default action when the first slide is activated when using google slides. Yes doing the "sync changes" did work however given that this only appears to happen when using Google slides can you investigate if a more transparent solution can be found which doesn't involve intervention by the operator.

Thanks